Sunday, January 1, 2017

SMS OTPs

UIDAI sends an OTP (One time password) for completing an Aadhaar based digital signature. This OTP arrives as an SMS to the Signer's registered mobile phone. Unless this OTP is used, the signature cannot be generated.

It has been observed that there is a significant delay in the arrival of OTPs during times when SMS gateways of mobile operators are likely to be busy (such as during New Years (Dec 31 - Jan 1) - presumably because people are sending a lots of New Year messages.

I wonder if UIDAI can ensure that mobile operators prioritize their SMSes over others. This will ensure that OTPs for Digital Signatures arrive quickly.

(The good news is that most New Years messages that I got this time were on Whatsapp and not SMS).

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